Account Associate - State Farm Agent Team Member

Stevensaraniti; Valley View (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Stevensaraniti in Valley View, Ohio, is looking for an Account Associate – State Farm Agent Team Member to manage customer accounts and enhance customer relations. You will play a key role in daily business operations, assist customers with inquiries, and improve lives by marketing our products and services.

The ideal candidate should possess strong organizational skills, excellent customer service abilities, and preferably some experience in the insurance field. Benefits include health insurance, PTO, and flexible scheduling.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency has been serving the community since 2015, with a second location added in 2022. We’ve grown into a team of seven and continue to expand, building a strong relationship‑focused environment across both offices.

We offer PTO and paid holidays, health benefits, reimbursement for licensing costs, and a strong focus on work‑life balance.

Role Description

As Account Associate – State Farm Agent Team Member for Steven Saraniti – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.