Account Associate - State Farm Agent Team Member

Ed Grist - State Farm Agent; Centralia (IL); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Ed Grist - State Farm Agent is seeking a customer-focused Account Associate to support daily agency operations and help customers protect what matters most. The role emphasizes relationship-building, policy guidance, and timely service delivery within a friendly, community-focused team.

You will grow through meaningful customer interactions, learn insurance products, and contribute to agency growth while maintaining a healthy work-life balance.

Qualifikationen

• Experience in customer service and client interaction.
• Strong communication and interpersonal skills.
• Ability to explain insurance products clearly to customers.

Aufgaben

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Kenntnisse

Customer service

Communication

Interpersonal skills

Sales orientation

Jobbeschreibung

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency was established in 1979 and has a long-standing history of serving the community with dedication and care. Over the years, we've built a reputation for providing dependable guidance and building lasting relationships with our customers.

Before becoming an agent, I worked as a banker and lender. Through that role, I worked closely with many State Farm customers and gained a strong appreciation for the impact insurance professionals can have in helping people protect what matters most.

For our team, we offer PTO, paid holidays, a Simple IRA, licensing reimbursement, and a strong focus on maintaining a healthy work-life balance. Our culture is friendly, approachable, and relationship-driven.

We're looking for someone who enjoys connecting with people and brings strong customer service skills to the table. The ideal candidate is social, sincere, and naturally friendly - someone who enjoys helping others and being part of a supportive team environment. If you value building relationships and making a positive impact with customers, this could be a great fit for you.

Role Description

As Account Associate - State Farm Agent Team Member for Ed Grist - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.