Account Representative - State Farm Agent Team Member

Ed Grist - State Farm Agent; Centralia (IL); On-site; USD 43,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Ed Grist - State Farm Agent in Centralia, IL is seeking an Account Representative to help grow the agency through meaningful customer relations and proactive service. You will connect customers with relevant insurance products, assist with applications and renewals, and maintain accurate records to support daily operations.

The role emphasizes friendly, client-focused service, with opportunities to advance within a supportive team and a culture that values work-life balance.

Qualifications

• Strong customer service skills and ability to communicate clearly with clients.
• Detail-oriented and able to multitask in a fast-paced environment.
• Experience in customer service or sales is preferred but not required.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Sales experience preferred

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency was established in 1979 and has a long-standing history of serving the community with dedication and care. Over the years, we've built a reputation for providing dependable guidance and building lasting relationships with our customers.

Before becoming an agent, I worked as a banker and lender. Through that role, I worked closely with many State Farm customers and gained a strong appreciation for the impact insurance professionals can have in helping people protect what matters most.

For our team, we offer PTO, paid holidays, a Simple IRA, licensing reimbursement, and a strong focus on maintaining a healthy work-life balance. Our culture is friendly, approachable, and relationship-driven.

We're looking for someone who enjoys connecting with people and brings strong customer service skills to the table. The ideal candidate is social, sincere, and naturally friendly - someone who enjoys helping others and being part of a supportive team environment. If you value building relationships and making a positive impact with customers, this could be a great fit for you.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Ed Grist - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.