Account Associate - State Farm Agent Team Member

Garrett Murray - State Farm Agent; Bath (WV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Garrett Murray - State Farm Agent is seeking an Account Associate to support daily operations, grow our agency through meaningful customer relationships, and act as a liaison between client needs and agency departments.

You’ll help with policy changes, claims follow-up, and underwriting coordination, while enjoying a collaborative, energetic team environment, flexible schedule, and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2026 and we’re currently a growing team of three. Before becoming an agent, I worked as a State Farm team member, which gave me valuable experience and a strong foundation for building and leading my own office.

For our team, we offer PTO, paid holidays, licensing reimbursement, and a strong focus on maintaining a healthy work-life balance.

Our culture is collaborative, energetic, and team-focused. We’re looking for someone who is high-energy, motivated, and enjoys working closely with others. The right candidate will be team-oriented, positive, and ready to contribute to a supportive environment where everyone works together to succeed.

If you’re driven and enjoy being part of a collaborative team, this could be a great place to grow your career.

Role Description

As Account Associate - State Farm Agent Team Member for Garrett Murray - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.