Account Associate - State Farm Agent Team Member

Ben Gialanella - State Farm Agent; Zelienople (Butler County); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Ben Gialanella - State Farm Agent is seeking an Account Associate to support daily business operations and build strong customer relationships. You will act as a liaison between customer needs and agency departments, proactively marketing relevant products and services within a dynamic agency environment.

You will help grow the agency, improve customer lives, and contribute to community impact while maintaining proactive service and high-quality support for clients.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About the Agency

Account Associate - State Farm Agent Team Member for Ben Gialanella - State Farm Agent. This role supports daily business operations, builds customer relationships, and serves as a liaison between customer needs and agency departments. The position emphasizes proactive service and defining customer-focused solutions within a new and ambitious agency environment.

Role Description

As Account Associate - State Farm Agent Team Member, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.