Account Associate - State Farm Agent Team Member

Arnel Bolden - State Farm Agent; Canton (MS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Hiring bonus

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Competitive salary

Job summary

Arnel Bolden - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency, and act as a liaison between customers and internal teams. You will help customers with policy updates, claims, and relevant product information to improve their financial security.

As part of a close-knit team, you’ll contribute to community service and build a career in insurance with opportunities for advancement in a supportive office environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 1992 and is a close-knit team of three dedicated to serving our customers and community. From the beginning, I’ve been driven by a passion for communication and helping people improve their lives, which led me to a career in insurance.

I’m a graduate of Southern University of Baton Rouge and a proud spouse and parent of four. As a family, we enjoy traveling and spending time outdoors whenever we can. Giving back is a big part of what we do. We stay actively involved in the community by supporting local organizations, providing scholarships to students, offering meals during the holidays, and supporting teachers and administrators at local schools.

For our team, we offer a Simple IRA, health benefits, a strong focus on work-life balance, and a fun office environment with perks like pizza days, donut days, and snacks in the office.

Our office culture is supportive, positive, and service-focused. We’re looking for someone who is dependable, outgoing, and a strong communicator—someone who wants to build an exciting career helping customers and making a meaningful impact in their daily lives through the products and service we provide.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Arnel Bolden - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.