Account Associate - State Farm Agent Team Member

Jason Graham - State Farm Agent; LaGrange (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Jason Graham - State Farm Agent seeks an Account Associate to support daily agency operations and enhance customer relations. You will act as a liaison between customer needs and agency departments, helping to grow the business through proactive service.

As a sociable, sales-minded professional, you will promote relevant insurance products and services, manage accounts, assist with policy changes, and process claims in coordination with underwriters.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2017 and currently lead a team of 10. Before becoming an agent, I built my career with Enterprise Rent-A-Car, where I developed a strong foundation in leadership, customer service, and performance-driven culture. I earned my finance degree from the University of South Alabama, and outside of work I’m married, a proud father of three, and enjoy staying active through golf, tennis, fitness, and travel.

Giving back is important to me and our team. We proudly support the American Cancer Society and stay involved with multiple charitable organizations in our community. For our team, we offer a Simple IRA, PTO, license reimbursement, Casual Fridays, work-life balance, free snacks and drinks, team lunches and outings, annual bonuses, and opportunities to earn trips.

Our office culture is competitive, supportive, and team-first. We believe in putting the team above self while still encouraging independence, ownership, and growth. I’m looking for driven, competitive go-getters with strong communication skills, high emotional intelligence, and a mindset that values both results and relationships.

If you’re motivated, accountable, and thrive in a collaborative environment, this is a place where you can build a long-term career.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Jason Graham - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.