Account Associate - State Farm Agent Team Member

R.k.-Mehrotra---State-Farm-Agent; Baton Rouge (LA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

R.K. Mehrotra - State Farm Agent in Baton Rouge is seeking an Account Associate to support daily operations and help customers with their insurance needs.

You will manage client accounts, assist with policy changes, and process claims while coordinating with underwriters to ensure timely policy issuance. The role emphasizes strong customer service, organization, and teamwork in a supportive environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service and沟???

Job description

Benefits:

• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 1997 and currently lead a team of 11. Before becoming a State Farm agent, I worked in Claims Management, where I developed a passion for helping customers through life's unexpected events. I'm a graduate of Louisiana State University (LSU), born and raised in Baton Rouge, and am proud to call this community home. I'm also married with two children.

Our agency is committed to serving the Baton Rouge community and building lasting relationships with the individuals and families we have the privilege of helping every day.

We offer paid time off, paid holidays, health benefits, a Simple IRA, professional development and growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and creating opportunities for long-term success.

Our culture is supportive, collaborative, and team-oriented. I'm looking for someone who is dependable, has a positive attitude, enjoys helping others, and wants to contribute to a strong team environment. If you're looking for a place where you'll be supported and encouraged to grow, we'd love to meet you.

ROLE DESCRIPTION:

As anAccount Associate for R.K. Mehrotra - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.