Account Associate - State Farm Agent Team Member

Glen Johnson - State Farm Agent; Boiling Springs (SC); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Advancement

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Glen Johnson - State Farm Agent is seeking a motivated Account Associate to support daily operations and drive customer success. You will grow our agency through meaningful client relationships and act as a liaison between customer needs and agency departments, promoting relevant products and services.

As an attentive, sociable, and sales-minded professional, you will help clients with policy changes, claims assistance, and inquiries, while coordinating with underwriters to ensure timely policy

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Grow the agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2010 and currently lead a team of three. Before becoming an agent, I worked in claims, which gave me valuable experience helping customers through important moments and understanding the importance of strong coverage and service.

I’m a graduate of College of Charleston and have been married for 25 years. My wife and I have two boys, and outside of work I enjoy golfing, spending time with family, and relaxing at the beach whenever possible. I stay involved in the community through our local church and youth sports programs. Being connected to the community and supporting local families is something I truly value.

Our agency offers PTO, an Aspirant program, professional and personal development opportunities, and a strong focus on work-life balance. I’m committed to helping team members grow while maintaining a healthy balance outside of work.

Our office culture is close-knit, supportive, and built on loyalty and trust. I’m looking for someone who is self-motivated, trustworthy, and goal-oriented - someone who isn’t afraid to work hard and go after their goals. If you’re looking for an opportunity to grow in a supportive environment with a team that genuinely cares about each other and the customers we serve, this could be a great fit for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Glen Johnson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.