Account Associate - State Farm Agent Team Member

Glenn Jones - State Farm Agent; Lafayette Mills (NJ); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Glenn Jones - State Farm Agent is seeking an Account Associate to support daily operations and drive growth through effective customer relations.

You will grow the agency by proactively marketing State Farm products and services, assist with policy changes, and coordinate with underwriters to ensure timely issuance. The role emphasizes a coachable, outgoing, and sales-minded individual who values professional growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Experience in insurance or related field preferred.

Responsibilities

• Grow agency through customer relations and marketing of relevant products.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2007 and currently lead a team of four. Before becoming an agent with State Farm, I worked as the CFO for a professional boxing company. That experience helped develop my business acumen, leadership skills, and passion for helping people achieve their goals.

Family is a big part of my life. My wife was a former Miami Dolphins cheerleader, and both my son and daughter have pursued careers as professional models and actors. I enjoy working with people and helping them discover and develop their own potential.

Our agency offers PTO, paid holidays, health benefits, a Simple IRA, licensing reimbursement, and a strong focus on work-life balance. We believe in creating an environment where team members can grow professionally while maintaining balance outside of work.

Our office operates more like a family and a partnership than a traditional workplace. We support each other, celebrate successes together, and work as a team to achieve our goals. I’m looking for someone with a great personality who is coachable, outgoing, and eager to learn. The ideal candidate is comfortable making calls, enjoys connecting with people, and is motivated by personal and professional growth.

If you’re looking for a supportive environment where you can build a long-term career and continue developing your skills, this could be a great fit for you.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Glenn Jones - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.