Account Associate - State Farm Agent Team Member

Baseem Taraji - State Farm Agent; Hoffman Estates (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Baseem Taraji - State Farm Agent is seeking an Account Associate to support daily business operations and enhance customer relationships. In this role, you will manage customer accounts, assist with policy changes, and process insurance claims.

The ideal candidate possesses strong organizational skills, excellent customer service abilities, and previous experience in the insurance field is preferred. This role offers opportunities for career advancement and a competitive salary.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish, Polish or Arabic preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Bilingual (Spanish, Polish or Arabic)

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As an Account Associate – State Farm Agent Team Member, you will support daily business operations and contribute to customer success by building and maintaining strong customer relationships while coordinating with agency departments. Your responsibilities include proactively marketing relevant products and services to enhance the lives of our customers.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish, Polish or Arabic preferred.