Account Associate - State Farm Agent Team Member

Theresainsurance; Bellevue (WA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Bonus based on performance

Job summary

Theresainsurance is seeking an Account Associate in Bellevue, WA, to enhance customer relations and support agency operations. The role requires strong organizational and communication skills to manage client accounts, address inquiries, and process insurance claims.

Offering a salary between $40,000 and $60,000 per year, the position also includes benefits like 401(k) matching and paid time off. Join a dynamic team dedicated to making a positive impact on our clients and community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters for timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time, Bellevue, WA

Benefits: 401(k) matching, bonus based on performance, opportunity for advancement, paid time off.

About Our Agency

I opened my agency in 2015 after working as a mortgage banker, driven by the desire to have a more direct impact — both on the people I serve and the team I lead. Today, our agency is supported by a team of eight professionals who value connection, accountability, and meaningful work. I love to travel and give back to the communities I visit, reflecting the values of service and awareness we bring into our office every day.

We offer a 401(k) with a 6% match, paid holidays, paid time off, and regular team events that keep us connected and energized. Our culture is built on making a difference, supporting one another, and growing together.

Role Description

As an Account Associate, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $40,000.00 - $60,000.00 per year