Account Associate - State Farm Agent Team Member

Autumn Nelson; Bothell (WA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Health insurance

Paid time off

Training & development

Competitive salary

Flexible schedule

Job summary

A State Farm Agency in Bothell is seeking an Account Associate to play a crucial role in customer relations and business operations. This full-time position requires a sales-minded individual who can grow the agency through meaningful customer interactions while managing accounts and assisting with policy inquiries. Ideal candidates will have strong organizational skills and a background in insurance. Enjoy a competitive salary, flexible schedule, and a supportive work environment focused on professional growth.

Qualifications

• Previous experience in insurance or a related field preferred.
• Attention to detail in managing customer accounts.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers.
• Coordinate with underwriters for timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Bothell - WA

Responsive recruiter replies within 24 hours

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2018 after working as a State Farm team member, which gave me the experience needed to build a strong, people-focused office. Our team includes three members, and we’ve created a fun, positive environment where energy and teamwork are part of everyday life. We’re a basketball family — with my son playing at the University of Maryland — and we love to travel, which reflects the competitive spirit and curiosity we bring into our work. For our team, we offer PTO, a Simple IRA, health benefits, a family-oriented environment, and a hiring bonus. Our culture is built around positivity, growth, and a willingness to do hard things together. We’re looking for someone with a growth mindset who’s innovative, motivated, and excited to push themselves in a supportive, upbeat workplace.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Autumn Nelson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $60,000.00 - $90,000.00 per year

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State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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