Account Associate - State Farm Agent Team Member

Malinda Zampera - State Farm Agent; Bellevue (WA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Salary Plus Commission

Health Stipend

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Malinda Zampera - State Farm Agent in Bellevue, WA is seeking an Account Associate to support daily operations and grow the agency by building strong customer relationships and connecting client needs with internal teams.

You will market relevant insurance and financial services, manage accounts, assist with policy changes, process claims, and coordinate with underwriters, while delivering friendly, service‑oriented support in a collaborative, growth‑driven environment.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Organizational skills

Communication skills

Job description

Benefits

• Salary Plus Commission
• Health Stipend
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Bellevue, WA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ABOUT OUR AGENCY

With 20 years of experience as a State Farm agent and a previous career at Microsoft, I bring a unique perspective that blends business expertise with a genuine passion for helping people. Our office is known for its friendly, laid‑back, and growth‑oriented culture where we work hard, play hard, and never forget to have fun along the way. Insurance is serious business, but we believe the best results come from an environment filled with teamwork, laughter, and even the occasional happy hour to celebrate a job well done.

Our team of five is close-knit and supportive, always collaborating to deliver the best possible experience for our clients. We offer valuable perks including paid time off, reimbursement for health insurance costs, contributions to cash value life policies after two years, and paid holidays.

We’re looking for an ambitious, people‑oriented professional who is organized, able to juggle multiple priorities, and unafraid of hard work. If you’re ready to grow your career in a fun, high‑performing environment where your contributions truly matter, this could be the perfect place for you.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Malinda Zampera - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.