Account Associate - State Farm Agent Team Member

Zach Butler - State Farm Agent; Pekin (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Salary + Commission

License Reimbursement

Simple IRA

Performance Bonus

Competitive Pay

Flexible Schedule

Advancement

Paid Time Off

Training & Development

Job summary

Zach Butler - State Farm Agent in Pekin, IL is seeking an Account Associate to support daily operations and service customer needs. You will nurture client relationships, help identify insurance options, and act as a liaison between customers and agency departments to grow the business.

The role emphasizes strong organization, excellent communication, and the ability to process policy changes, handle claims, and coordinate with underwriters.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Excellent customer service

Communication skills

Strong organizational skills

Job description

Benefits:

• Salary Plus Commission
• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I’ve been in the insurance industry since 2012 and opened my State Farm agency in 2020. Our team includes four full-time employees, one part-time team member, and myself — a group that takes pride in providing outstanding service and building lasting relationships with our customers.

We offer retirement with matching, group life insurance, PTO, and an excellent work-life balance that allows our team to thrive both personally and professionally. I’m also actively involved in the Chamber of Commerce, Kiwanis International, and my church. I believe strongly in giving back to the community we serve.

We make it a priority to foster a supportive, rewarding office environment. We enjoy frequent office meals and treats, and we celebrate wins through generous promotions, bonuses, and other incentives that reward dedication and results.

If you’re looking for a positive, team-oriented workplace that values growth, balance, and purpose — you’ll feel right at home here.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Zach Butler - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.