Account Associate - State Farm Agent Team Member

State Farm Agent; Bellaire (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Bridgette Emanuel State Farm Agent is seeking a dedicated Account Associate to support daily operations and strengthen customer relationships. You will help connect customers with appropriate insurance solutions and coordinate between customers and agency departments to ensure smooth service delivery.

The role emphasizes proactive client engagement, accurate data management, and teamwork within a small, customer-focused office in Bellaire, TX.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Job description

Responsive recruiter

Replies within 24 hours

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2001 and currently lead a close-knit team of three. My State Farm career began before agency ownership, with experience in both auto and health claims as well as training around life insurance products. Working closely with agents helped me realize how much I had to offer in an agency setting. I was drawn to the opportunity to educate customers, help them understand their coverage options, and connect them with policies that fit their needs.

I’m a proud Texas Tech graduate and remain active with my sorority, including participating in volunteer opportunities through the organization. Outside of work, family is incredibly important to me. I have two children who are currently in college, along with a dog who is part of the family too.

Our office offers paid holidays, paid time off, and a strong commitment to work-life balance. We want our team members to have the opportunity to work hard and build rewarding careers while still making time for life outside of the office.

Our office has a warm, family-oriented environment where kindness and helping others truly matter. I’m looking for someone who is naturally a people person, genuinely enjoys serving others, and isn’t afraid to work hard. If you’re kind, hardworking, and want to be part of a close-knit team where relationships with both customers and coworkers are valued, we’d love to meet you.

Role Description

As an Account Associate for Bridgette Emanuel - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and College Planning.
• Our office is located in Bellaire, TX.
• I have been a State Farm agent since 2001.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• I am a proud graduate of Texas Tech University.
• We currently have 3 team members at our agency.

Seeking Currently Licensed Applicants Only

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.