Account Associate - State Farm Agent Team Member

State Farm Agent; Kettering (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Becki Taylor - State Farm Agent is seeking an Account Associate to support daily customer operations and drive service excellence. You will grow client relationships by handling inquiries, updating policy details, and facilitating timely claims processing.

The role emphasizes strong organization, proactive communication, and a team-driven environment with opportunities for advancement and a competitive compensation package.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

About Our Agency

I opened my agency in March 2009 and currently lead a team of eight. Before becoming a State Farm agent, I built my career in the mortgage, title, and home equity industries, giving me a strong background in helping people navigate important financial decisions. I’m a proud graduate of The Ohio State University, married my high school sweetheart, and love spending time at my kids’ sporting events.

Responsive recruiter

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in March 2009 and currently lead a team of eight. Before becoming a State Farm agent, I built my career in the mortgage, title, and home equity industries, giving me a strong background in helping people navigate important financial decisions. I’m a proud graduate of The Ohio State University, married my high school sweetheart, and love spending time at my kids’ sporting events.

Our agency offers health benefits, a Simple IRA retirement plan, licensing reimbursement, bonuses and performance incentives, and a strong commitment to work-life balance. We also invest heavily in professional development and make time for team lunches and team-building events throughout the year.

Our office is fast-paced, team-oriented, and centered around genuinely helping and protecting our customers. We work hard, take care of our policyholders, and take care of each other along the way. I’m looking for someone who is self-motivated, takes initiative, and is comfortable taking ownership of their work. If you’re a self-starter who wants to grow professionally while being part of a close-knit team that works hard and enjoys spending time together, we’d love to meet you.

Role Description

As an Account Associate for Becki Taylor - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $60,000.00 - $80,000.00 per year

Ready to Launch Your Career?

We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Becki Taylor - State Farm Agent may be the right fit for you!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.