Account Associate - State Farm Agent Team Member

Lourice karkar - State Farm Agent; Bel Air (MD); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Lourice karkar - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You will help grow the office thru meaningful customer relations, acting as a liaison between customer needs and agency departments, and proactively marketing relevant products.

The role emphasizes proactive service, attention to detail, and teamwork within a supportive agency culture that values growth and long-term success.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits:

• Simple IRA
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency:

I opened my agency in 2022 and currently lead a team of four. Before becoming an agent, I worked as a State Farm team member, where I developed a passion for helping customers and building lasting relationships.

Outside of work, I'm the proud parent of three children and have a background as a chemical engineer, which has given me a strong appreciation for problem-solving and attention to detail.

Our agency is committed to building meaningful relationships with the customers and community we serve. We take pride in providing exceptional service while creating a positive experience for every customer.

We offer paid time off, a competitive commission and bonus structure, a Simple IRA, and a strong commitment to work-life balance. We believe in rewarding hard work and creating opportunities for long-term success.

Our culture is built on integrity, accountability, and a strong work ethic. I'm looking for someone who is self-motivated, dependable, and able to work independently with minimal supervision. If you're committed to doing your best every day and want to grow with a supportive team, we'd love to meet you.

Role Description:

As an Account Associate for Lourice karkar - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.