Account Associate - State Farm Agent Team Member

Lori-Ramil---State-Farm-Agent; Englewood (NJ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Training & development

Bonuses based on performance

Simple IRA

Job summary

Lori Ramil - State Farm Agent is seeking an Account Associate in Englewood, NJ. You will support daily office operations, manage customer accounts, and help customers with policy changes and claims while coordinating with underwriters to issue policies.

The role emphasizes strong customer service, organization, and a collaborative team environment with opportunities for growth and development within a friendly community-focused agency.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Benefits:

• Simple IRA
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2008 and currently lead a team of four. As a second-generation State Farm agent, I've always been passionate about building relationships, serving my community, and helping people protect what matters most. I'm also a proud Arizona State University graduate and mother of four.

Giving back to the community is one of my greatest passions. I serve as Vice Chair of the Special Improvement District of Englewood, co-chair a local ladies golf association, and stay actively involved in community organizations, local government, and business initiatives that help strengthen our area.

We believe in investing in our team. Our agency offers professional development, ongoing coaching and mentorship, team-building events, growth opportunities, a flexible work environment, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance.

Our culture is relaxed, supportive, and multicultural. I'm looking for someone who is energetic, self-motivated, and enjoys working with people. If you're passionate about serving your community, thrive in a collaborative environment, and want to build a long-term career with a positive team, we'd love to meet you.

ROLE DESCRIPTION:

As anAccount Associate for Lori Ramil - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.