Account Associate - State Farm Agent Team Member

Markmurphysf; Batavia, Northern (IL, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Job summary

Mark Murphy - State Farm Agent is hiring for an Account Associate to support daily operations and grow the agency through meaningful customer relations. You will serve as a liaison between customer needs and agency departments, helping customers with policies, claims, and service requests.

The role emphasizes a sales-minded, sociable professional who thrives in a team-focused, community-oriented environment with opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Batavia - IL

Replies within 24 hours

• License Reimbursement
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ABOUT OUR AGENCY

At my agency, we take pride in creating a workplace that’s both rewarding and enjoyable. You’ll have the freedom of flexible PTO to keep a healthy work-life balance, plus monthly bonuses that recognize your hard work. We keep things lively with regular office sales competitions and complimentary team lunches, all while maintaining a close-knit, family atmosphere where everyone has your back.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Mark Murphy - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $40,000.00 - $60,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none