Customer Service Representative - State Farm Agent Team Member

Markmurphysf; Batavia (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

A local insurance agency in Batavia, Illinois is seeking a full-time Customer Service Representative to join their team. This role requires strong communication and interpersonal skills, with responsibilities including answering customer inquiries, assisting with policy changes, and processing claims. The position offers a competitive salary between $40,000 and $50,000 annually, along with various benefits like license reimbursement, 401(k), and paid time off. Enjoy a supportive work environment with opportunities for career growth.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Overview

Customer Service Representative - State Farm Agent Team Member. Full Time in Batavia - IL. Compensation: $40,000.00 - $50,000.00 per year.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Benefits

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

At my agency, we take pride in creating a workplace that’s both rewarding and enjoyable. You’ll have the freedom of flexible PTO to keep a healthy work-life balance, plus monthly bonuses that recognize your hard work. We keep things lively with regular office sales competitions and complimentary team lunches, all while maintaining a close-knit, family atmosphere where everyone has your back.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Mark Murphy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Join a community of good neighbors. Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none.