Account Associate - State Farm Agent Team Member

Buforyou; Alexandria (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Training & development

Flexible schedule

Job summary

Milena Bu State Farm in Alexandria, VA is seeking an Account Associate to support daily office operations, manage customer accounts, and act as a liaison between customer needs and agency departments. You will help grow the office by proactively discussing suitable auto, home, life, and retirement options with clients.

This full-time on-site role emphasizes attentive service and timely policy changes, claims processing, and collaboration with underwriters to issue policies.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Alexandria - VA

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Alexandria, VA and help customers with their insurance and financial services needs, including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Benefits

• Paid time off
• Parental leave
• Training & development
• Flexible schedule

ROLE DESCRIPTION

As Account Associate for Milena Bu State Farm, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $20.00 per hour

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