Account Associate - State Farm Agent Team Member

Mike Rybinski - State Farm Agent; Richmond (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Training & development

401(k)

401(k) matching

Bonus based on performance

Job summary

Mike Rybinski - State Farm Agent in Richmond, VA is seeking an Account Associate to support daily operations and customers’ success. You will grow the office through meaningful customer relations and serve as a liaison between customer needs and agency departments.

You will help improve lives by proactively marketing relevant insurance and financial services, managing accounts, and coordinating with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Benefits

• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Richmond, VA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION

As Account Associate for Mike Rybinski - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.