Account Associate - State Farm Agent Team Member

Tianya Edgerton - State Farm Agent; Alexandria (VA); Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Résumé du poste

Tianya Edgerton - State Farm Agent in Alexandria, VA seeks an Account Associate to support daily operations, manage customer accounts, and grow the office through proactive service. You will act as a liaison between customers and agency departments, helping people manage risks and realize their dreams by offering relevant insurance and financial services.

This role emphasizes strong customer relations, accurate data handling, and timely responses to inquiries and claims, contributing to a high

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsabilités

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Description du poste

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Alexandria, VA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION

As Account Associate for Tianya Edgerton - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.