Account Associate - State Farm Agent Team Member

Thomas Ntuk - State Farm®

Herndon (VA)

On-site

USD 42,000 - 62,000

Full time

14 days+
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Benefits offered by this job

Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Competitive salary

Job summary

Thomas Ntuk - State Farm Agent is seeking an Account Associate to support daily operations and help grow the agency through customer relations. You will act as a liaison between customer needs and agency departments and proactively market relevant products and services.

The role emphasizes attentive, sociable, and sales-minded professionalism to advance your career and better the community.

Qualifications

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills
Excellent customer service
Insurance experience

Job description

Benefits
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary

As Account Associate - State Farm Agent Team Member for Thomas Ntuk - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
Qualifications
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
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