Account Associate - State Farm Agent Team Member

Andrew Inglisa - State Farm Agent

Catonsville (MD)

On-site

USD 42,000 - 65,000

Full time

14 days+
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Benefits offered by this job

License Paid by Agency
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

Job summary

Andrew Inglisa - State Farm Agent in Catonsville, MD is seeking an Account Associate to support daily operations and grow the agency through strong customer relationships. You will help customers with policy changes, process claims, and coordinate with underwriters to issue policies, while benefiting from a performance-based environment with benefits like health insurance and retirement plans.

This role offers a path for advancement and a competitive salary with a focus on service and community

Qualifications

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service
Sales aptitude
Communication
Detail oriented

Job description

Benefits
  • License Paid by Agency
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Catonsville, MD and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning
ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Andrew Inglisa - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
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