Account Associate - State Farm Agent Team Member

Brian Smith - State Farm Agent

Pacific (MO)

On-site

USD 42,000 - 54,000

Full time

4 days ago
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Benefits offered by this job

Opportunity for advancement
Paid time off
Training & development
401(k)
Bonus based on performance
Competitive salary
Flexible schedule

Job summary

Brian Smith - State Farm Agent in Pacific, MO is seeking an Account Associate to support daily operations and customer success. You will help grow the office through customer relations and act as a liaison between client needs and agency departments.

You will improve lives by proactively marketing relevant insurance and financial services products, including auto, home, life, and retirement planning, while delivering excellent service to policyholders.

Qualifications

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills
Customer service
Insurance experience

Job description

Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Pacific, MO and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning
ROLE DESCRIPTION:

As Account Associate for Brian Smith - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
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