Account Associate — Insurance Growth & License Support

State Farm Shawn Wilkins Agency; Memphis, Northern (TN, KY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Licensing reimbursement

Training & development

Competitive salary

Flexible schedule

Job summary

State Farm Shawn Wilkins Agency in Memphis, TN is seeking an Account Associate to support daily operations and build strong customer relationships. You will help grow the office by handling client accounts, processing policy changes, and coordinating with underwriters to issue policies.

The role emphasizes proactive product marketing, excellent customer service, and a collaborative team environment. Compensation is $60,000–$80,000 per year with licensing reimbursement and opportunities for

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

State Farm Shawn Wilkins Agency in Memphis, TN is seeking an Account Associate to support daily operations and build strong customer relationships. You will help grow the office by handling client accounts, processing policy changes, and coordinating with underwriters to issue policies.

The role emphasizes proactive product marketing, excellent customer service, and a collaborative team environment. Compensation is $60,000–$80,000 per year with licensing reimbursement and opportunities for