Account Associate - Growth, Service & Insurance

Davetrosper; Oakland, Northern (TN, KY); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm in Oakland, TN is seeking an Account Associate to support daily office operations and foster strong customer relationships. You will act as a liaison between customer needs and agency departments, helping clients manage risks and realize their dreams.

You will proactively market relevant products and services, assist with policy changes and inquiries, and coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

State Farm in Oakland, TN is seeking an Account Associate to support daily office operations and foster strong customer relationships. You will act as a liaison between customer needs and agency departments, helping clients manage risks and realize their dreams.

You will proactively market relevant products and services, assist with policy changes and inquiries, and coordinate with underwriters to ensure timely policy issuance.