Account Associate — Insurance & Customer Care

Scottholley; Auburn (AL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

Scott Holley - State Farm Agent in Auburn, AL seeks an Account Associate to grow the office through customer relations and cross-department coordination. You will manage accounts, assist with policy changes, process claims, and collaborate with underwriters to issue policies.

The role emphasizes accuracy, strong communication, and customer service excellence. The position offers health insurance, paid time off, and a performance-based bonus, with opportunities for advancement within a dedicated

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Scott Holley - State Farm Agent in Auburn, AL seeks an Account Associate to grow the office through customer relations and cross-department coordination. You will manage accounts, assist with policy changes, process claims, and collaborate with underwriters to issue policies.

The role emphasizes accuracy, strong communication, and customer service excellence. The position offers health insurance, paid time off, and a performance-based bonus, with opportunities for advancement within a dedicated