Account Associate – Insurance & Customer Care (Growth)

Laura Keim - State Farm Agent; Versailles (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Licensing paid

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Vision insurance

Job summary

Laura Keim - State Farm Agent is seeking an Account Associate to support daily operations, grow the office through strong customer relations, and act as liaison between customer needs and agency departments.

You will update customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, with licensing paid by the agency and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Laura Keim - State Farm Agent is seeking an Account Associate to support daily operations, grow the office through strong customer relations, and act as liaison between customer needs and agency departments.

You will update customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, with licensing paid by the agency and opportunities for advancement.