Insurance Account Associate - Growth, Care & Claims Support

Paul Lanari - State Farm Agent; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Paul Lanari - State Farm Agent is seeking an Account Associate to support daily operations, manage customer accounts, and assist with policy changes and inquiries. You’ll help grow the agency through proactive customer relations and timely service.

The ideal candidate is organized, has strong communication and customer-service skills, and is motivated to advance within a community-focused agency. Insurance experience is a plus, and licensing cost reimbursement is provided.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance knowledge

Job description

Paul Lanari - State Farm Agent is seeking an Account Associate to support daily operations, manage customer accounts, and assist with policy changes and inquiries. You’ll help grow the agency through proactive customer relations and timely service.

The ideal candidate is organized, has strong communication and customer-service skills, and is motivated to advance within a community-focused agency. Insurance experience is a plus, and licensing cost reimbursement is provided.