Account Associate - Insurance & Customer Growth

Keith Hargrove Insurance Agency; Lakeland (FL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Paid time off

Training & development

Opportunity for advancement

Flexible schedule

Health insurance

Job summary

Keith Hargrove - State Farm Agent is seeking an Account Associate - State Farm Agent Team Member in Lakeland, FL. This full-time role supports daily operations, grows the agency through customer relations, and serves as a liaison between client needs and agency departments.

Responsibilities include managing customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance.

Qualifications

• Florida 215 license required.
• Experience in insurance or related field preferred.
• Strong organizational and customer service skills required.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Keith Hargrove - State Farm Agent is seeking an Account Associate - State Farm Agent Team Member in Lakeland, FL. This full-time role supports daily operations, grows the agency through customer relations, and serves as a liaison between client needs and agency departments.

Responsibilities include managing customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance.