Account Associate - Insurance & Client Care

State Farm Mutual Automobile Insurance Company; Florida; Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Mutual Automobile Insurance Company is seeking an Account Associate—State Farm Agent Team Member in Ponte Vedra, FL. This full-time role supports daily operations, builds customer relations, and acts as a liaison between client needs and agency departments.

You will help customers with policy changes, process insurance claims, coordinate with underwriters, and promote relevant products and services to grow the agency.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance experience preferred

Job description

State Farm Mutual Automobile Insurance Company is seeking an Account Associate—State Farm Agent Team Member in Ponte Vedra, FL. This full-time role supports daily operations, builds customer relations, and acts as a liaison between client needs and agency departments.

You will help customers with policy changes, process insurance claims, coordinate with underwriters, and promote relevant products and services to grow the agency.