Account Associate - State Farm Agent Team Member

Jonathan Gibbs - State Farm Agent; Ponte Vedra Beach (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k)

Performance bonus

Paid time off

Flexible schedule

Training & development

Advancement opportunities

Competitive salary

Job summary

Jonathan Gibbs - State Farm Agent in Ponte Vedra Beach, FL seeks an Account Associate to support daily operations and grow the agency through meaningful customer relations. You will serve as a liaison between client needs and multiple departments, promoting relevant insurance products and services.

Grow your career in a people-focused, sales-minded environment. We value attentiveness, sociability, and a proactive attitude as we expand our community reach.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service

Insurance experience

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

As a second-generation State Farm Agent and proud Ponte Vedra native, I’ve been immersed in the insurance industry since 2009 and opened my own agency in 2016 after earning a BA in Business from Bethune-Cookman University. Our team brings over 50 years of combined insurance experience, and we’re committed to providing excellent service while fostering a supportive, growth-focused environment.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Jonathan Gibbs - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.