Account Associate — Customer Relations & Policy Support

Wyatt Savage; City of Newburgh (NY); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Training & development

Opportunity for advancement

Job summary

Wyatt Savage - State Farm Agent is seeking an Account Associate to drive our agency growth by building meaningful customer relationships and aligning client needs with State Farm products. This on-site role in Newburgh, NY emphasizes service, accuracy, and proactive outreach to the community.

You will support policy changes, claims processing, and collaboration with underwriters while developing leadership and advancement opportunities within a collaborative, growth-focused team.

Qualifications

• Strong organizational skills and attention to detail are required.
• Excellent customer service and communication skills are essential.
• Previous experience in insurance or a related field is preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Bilingual Spanish

Job description

Wyatt Savage - State Farm Agent is seeking an Account Associate to drive our agency growth by building meaningful customer relationships and aligning client needs with State Farm products. This on-site role in Newburgh, NY emphasizes service, accuracy, and proactive outreach to the community.

You will support policy changes, claims processing, and collaboration with underwriters while developing leadership and advancement opportunities within a collaborative, growth-focused team.