Account Associate – Client Relations & Policy Support

Adammccarty; Gonzales (LA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Adam McCarty - State Farm Agent is seeking an Account Associate to support daily business operations and enhance customer success. You will grow the office through meaningful customer relations and act as a liaison between client needs and agency departments.

You will proactively market relevant insurance products and services, maintain accurate customer data, and coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Adam McCarty - State Farm Agent is seeking an Account Associate to support daily business operations and enhance customer success. You will grow the office through meaningful customer relations and act as a liaison between client needs and agency departments.

You will proactively market relevant insurance products and services, maintain accurate customer data, and coordinate with underwriters to ensure timely policy issuance.