Account Associate - State Farm Agent Team Member

Cindyevcic; Bellefonte (Centre County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Paid time off

Flexible schedule

Training & development

License reimbursement

Job summary

Cindy Evcic - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. The role focuses on building relationships, updating client records, and guiding customers through policy changes and claims.

You will collaborate with multiple departments to ensure service excellence and help expand the agency’s community footprint with proactive outreach and product recommendations.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Job description

Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 1991 after previously working as a high school teacher, and that background helped shape the supportive and people focused culture we have in our office today. Our team of three works closely together, and we value creating an environment where everyone feels supported, connected, and willing to help one another succeed.

For our team, we offer a 401k plan, reimbursement for licensing costs and a strong focus on work-life balance. We enjoy simple traditions like Monday team lunches and believe a strong office culture starts with teamwork and trust. I’m looking for someone who is team oriented, outgoing, warm toward others, quick to learn, and someone who truly wants to be part of a supportive office that has each other’s backs.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Cindy Evcic - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.