Account Associate | Customer Growth & Claims Support

Timothy Shaw - State Farm Agent; Sarasota (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Timothy Shaw - State Farm Agent is hiring an Account Associate in Florida. You will help grow our office by managing customer relationships, processing policy changes, and addressing claims, while acting as a liaison among departments. The role focuses on delivering excellent service and proactive product recommendations to clients.

The team emphasizes work-life balance, a collaborative culture, and ongoing training to support career growth and a positive work environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Bilingual Spanish

Job description

Timothy Shaw - State Farm Agent is hiring an Account Associate in Florida. You will help grow our office by managing customer relationships, processing policy changes, and addressing claims, while acting as a liaison among departments. The role focuses on delivering excellent service and proactive product recommendations to clients.

The team emphasizes work-life balance, a collaborative culture, and ongoing training to support career growth and a positive work environment.