Account Associate: Client Services & Policy Support

Matthew Knizner - State Farm Agent; Greensburg (Westmoreland County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Matthew Knizner - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success in Greensburg. You will manage client accounts, assist with policy changes, and help process claims, coordinating with underwriters as needed.

The role emphasizes relationship building, proactive marketing of relevant products, and contributing to a collaborative, professional team environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance experience

Job description

Matthew Knizner - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success in Greensburg. You will manage client accounts, assist with policy changes, and help process claims, coordinating with underwriters as needed.

The role emphasizes relationship building, proactive marketing of relevant products, and contributing to a collaborative, professional team environment.