Account Associate - Client Relations & Growth (Flexible)

State Farm; Frisco (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Kay Patel - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will manage client accounts, assist with policy changes, and help process claims while coordinating with underwriters to issue policies in a timely manner.

The role emphasizes proactive customer service, accurate data handling, and collaboration with agency departments to grow the office and improve customer experiences.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Kay Patel - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will manage client accounts, assist with policy changes, and help process claims while coordinating with underwriters to issue policies in a timely manner.

The role emphasizes proactive customer service, accurate data handling, and collaboration with agency departments to grow the office and improve customer experiences.