Account Associate: Growth & Claims Support

Matt Stokes - State Farm Agent; Twin Falls (ID); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Matt Stokes - State Farm Agent is seeking an Account Associate to support daily operations, manage customer accounts, and act as a liaison between customers and agency departments. You will help grow the office by proactively addressing customer needs with relevant products and services.

The role emphasizes excellent customer service, organizational skills, and the ability to work with underwriters to ensure timely policy issuance. A collaborative, coachable team environment awaits.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Insurance experience

Job description

Matt Stokes - State Farm Agent is seeking an Account Associate to support daily operations, manage customer accounts, and act as a liaison between customers and agency departments. You will help grow the office by proactively addressing customer needs with relevant products and services.

The role emphasizes excellent customer service, organizational skills, and the ability to work with underwriters to ensure timely policy issuance. A collaborative, coachable team environment awaits.