Insurance Account Associate - Flexible Schedule & Growth

State Farm Agent; Big Rapids (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Salary + commission

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Rich Sheldon - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will grow the agency through meaningful customer relations and act as a liaison between customers and agency departments, proactively marketing relevant products and services.

The role emphasizes handling inquiries, assisting with policy applications and renewals, and maintaining accurate customer records while contributing to a collaborative, growth-oriented team.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitask

Customer service

Job description

Rich Sheldon - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will grow the agency through meaningful customer relations and act as a liaison between customers and agency departments, proactively marketing relevant products and services.

The role emphasizes handling inquiries, assisting with policy applications and renewals, and maintaining accurate customer records while contributing to a collaborative, growth-oriented team.