Account Associate – Insurance & Client Care Pro

Michael Tirabassi; Los Altos, Northern (CA, KY); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

License paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Michael Tirabassi - State Farm Agent in Los Altos, CA is seeking an Account Associate to support daily operations, grow the agency through proactive customer relations, and help connect customer needs with appropriate products and services.

As a team member, you will manage accounts, assist with policy changes, process claims, and coordinate with underwriters. This position offers a flexible schedule, competitive pay, and opportunities for advancement in a supportive, bilingual environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Michael Tirabassi - State Farm Agent in Los Altos, CA is seeking an Account Associate to support daily operations, grow the agency through proactive customer relations, and help connect customer needs with appropriate products and services.

As a team member, you will manage accounts, assist with policy changes, process claims, and coordinate with underwriters. This position offers a flexible schedule, competitive pay, and opportunities for advancement in a supportive, bilingual environment.