Account Applications Engineer: Customer Solutions & Support

Wurth Industry US; Des Moines (IA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Maternity/Paternity leave after 1 year

Tuition Reimbursement after 1 year

Health benefits

401(k)

Short-term disability

Long-term disability

Paid Time Off

10 paid holidays

Job summary

Wurth Industry US is seeking an Account Applications Engineer to serve as the main technical contact across the organization. You will support customers and internal teams, assist with ECN reviews, line walks, teardowns, and on-site visits to ensure standardization and quality.

You will also lead product demonstrations, facilitate training seminars, and identify cost-reduction opportunities to help drive value for customers. Travel to customer sites is expected about 30% of the time.

Qualifications

• BS degree in engineering or related field.
• Experience with fastener products is a plus.
• Strong written and verbal communication.
• Valid driver's license and clean driving record.

Responsibilities

• Provide technical support to customers and internal teams.
• Identify cost reduction opportunities and support ECN reviews.
• Conduct line walks/teardowns and on-site customer visits.
• Facilitate customer trainings and assist with quality concerns.
• Support sales with demos and technical guidance.
• Improve productivity and cross-functional teamwork.

Skills

Communication skills

Time management

Critical thinking

Self-directed work

MS Office proficiency

Customer service focus

Driving license

Education

BS Degree in Engineering

Tools

AutoCAD

Pro-Engineer

Job description

Wurth Industry US is seeking an Account Applications Engineer to serve as the main technical contact across the organization. You will support customers and internal teams, assist with ECN reviews, line walks, teardowns, and on-site visits to ensure standardization and quality.

You will also lead product demonstrations, facilitate training seminars, and identify cost-reduction opportunities to help drive value for customers. Travel to customer sites is expected about 30% of the time.