Account Application Engineer

Wurth Industry US; Des Moines (IA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Maternity/Paternity leave after 1 year

Tuition Reimbursement after 1 year

Health benefits

401(k)

Short-term disability

Long-term disability

Paid Time Off

10 paid holidays

Job summary

Wurth Industry US is seeking an Account Applications Engineer to serve as the main technical contact across the organization. You will support customers and internal teams, assist with ECN reviews, line walks, teardowns, and on-site visits to ensure standardization and quality.

You will also lead product demonstrations, facilitate training seminars, and identify cost-reduction opportunities to help drive value for customers. Travel to customer sites is expected about 30% of the time.

Qualifications

• BS degree in engineering or related field.
• Experience with fastener products is a plus.
• Strong written and verbal communication.
• Valid driver's license and clean driving record.

Responsibilities

• Provide technical support to customers and internal teams.
• Identify cost reduction opportunities and support ECN reviews.
• Conduct line walks/teardowns and on-site customer visits.
• Facilitate customer trainings and assist with quality concerns.
• Support sales with demos and technical guidance.
• Improve productivity and cross-functional teamwork.

Skills

Communication skills

Time management

Critical thinking

Self-directed work

MS Office proficiency

Customer service focus

Driving license

Education

BS Degree in Engineering

Tools

AutoCAD

Pro-Engineer

Job description

POSITION SUMMARY:

The Account Applications Engineer is the main point of technical contact across the organization, supporting both customers, and internal teams. The primary responsibilities include providing technical support, ensuring VAVE commitments are met, supporting ECN review process, performing line walks/teardowns, attending on-site customer visits, ensuring standardization, facilitating customer fastener trainings and assisting on quality concerns.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the identification of application issues and cost reduction opportunities to help us meet our customers' Value-Added/Value-Engineered cost savings initiatives.
• Consult on the proper application of products and solutions, assist in the development of new business, support sales, and provide product demonstrations.
• Acts as the key technical advisor and resources for various internal departments.
• Analysis and troubleshooting of fastener and assembly related applications.
• Assist Quality department in the analysis of failure modes of fasteners and related components.
• Facilitate training seminars for intercompany and customer knowledge sharing events.
• Ability to identify and solve cost reduction opportunities resulting in lower overall cost to customers.
• Assist with the sales process through regularly scheduled customer visits and new customer presentations.
• Contribute to the improvement of the sales team and promote teamwork throughout the organization. Provide technical support to all internal departments.
• Continuously improve productivity and efficiency of processes throughout the operational organization.
• Other duties as assigned.

EDUCATION, QUALIFICATIONS, SKILLS & ABILITIES:

• BS Degree in Engineering (Electrical, Mechanical, Computer, etc.) or related field.
• Experience with fastener related products/applications a considerable plus.
• Strong written and verbal communication skills to effectively relay information to the customer and coordinate with business partners.
• Time management skills and personal responsibility to ensure productivity in a self-directed working environment.
• Critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, and Outlook).
• AutoCAD, Pro-Engineer, or other CAD software experience a plus
• Sales and customer service (internal/external) focus.
• Understands big picture company goals and how they are supported by individual success.
• Good judgement, decision making and problem-solving skills
• Ability to maintain a valid drivers' license and clean driving record
• Must occasionally lift, carry, or move up to 25 lbs.
• Travel to customers sites as needed - 30%

The Wurth Difference:

• Proactive supply chain solutions customized to your business, your industry
• Industrial products and services delivered with prompt, personal attention
• Inventory management solutions that keep your production line moving smoothly
• Complete program support from initial design, to implementation, training, to ongoing analysis

Why Wurth:

• Maternity/Paternal leave after 1 year of service
• Tuition Reimbursement eligible after 1 year of service
• Health benefits and programs - medical, vision, dental, life insurance and more
• Additional benefits 401(k), short term disability, long term disability
• Paid Time Off, accrued per pay period, additional day earned per year of service
• 10 paid holidays

EEOC STATEMENT:

The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws. #LI-SJ1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.