Accessibility Tech & Notetaking Leader

Pepperdine University; Malibu (CA); On-site; USD 33,000 - 35,000; Full time

Job summary

Pepperdine University in Malibu seeks a dedicated administrative professional to support students with disabilities through notetaking, captioning, and assistive technology coordination. You will hire and supervise a large team of notetakers, manage vendor relationships, and ensure timely processing of payments and accommodations.

Strong communication and problem-solving skills are essential. The role requires a Bachelor's degree and a high level of attention to detail, with a focus on

Qualifications

• Bachelor's Degree required.
• Good judgement, calm demeanor, extreme attention to detail; empathetic and proactive problem-solver.
• Ability to manage multiple priorities and handle confidential information.
• Enjoyment of undergraduate and graduate student populations.
• Understanding of FERPA and HIPAA in higher education.

Responsibilities

• Coordinate notetaking for 350+ notetakers per semester; hire and contract vendors; process vendor payments; resolve issues; mentor notetakers; coordinate incentives.
• Leverage technology to improve accommodations; manage PeopleSoft and Accommodate interactivity; maintain OSA webpages and inventory; stay current with assistive tech resources.
• Coordinate acquisition of alternative texts for six schools; audit materials for access and remediation; assist deans and faculty.
• Handle OSA requisitions, POs, and expense reports for captions and interpreting with vendors.
• Provide excellent customer service to students, faculty, staff and parents by email, phone and in person; handle Semester Requests and documentation; assist with registration procedures.
• Manage captioning and sign language interpreting requests; liaise with vendors and students; assist faculty with classroom accommodations; support event staff needing interpreters.
• Perform other duties as assigned; uphold University mission.
• Respect and protect privacy and confidentiality in all interactions and processes.

Skills

Good judgment

Calm demeanor

Attention to detail

Empathetic teamwork

Problem solving

Written and spoken communication

Learn assistive technology

Education

Bachelor's Degree

Tools

Google Suite

Accommodate/Symplicity

PeopleSoft

Kronos

Etrieve

Job description

Pepperdine University in Malibu seeks a dedicated administrative professional to support students with disabilities through notetaking, captioning, and assistive technology coordination. You will hire and supervise a large team of notetakers, manage vendor relationships, and ensure timely processing of payments and accommodations.

Strong communication and problem-solving skills are essential. The role requires a Bachelor's degree and a high level of attention to detail, with a focus on