Access & SQL Database Support Specialist

Viking Range; Buford (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

Viking Range is seeking a Database Support Specialist to provide hands-on desktop support with database management focused on Microsoft Access and SQL environments. You will bridge users and DBAs, ensuring smooth operations and productive end users.

The role requires 3+ years of desktop IT support, strong Access/SQL skills, and excellent problem-solving and communication abilities. On-site work in Buford, GA, with potential for growth in data management and reporting.

Qualifications

• 3+ years of desktop IT support experience.
• Proficiency in Microsoft Access (form/report design, queries, macros).
• Working knowledge of Access/SQL.
• Understanding of database fundamentals (tables, relationships, data types, indexing).
• Strong troubleshooting and problem-solving skills.
• Excellent communication and documentation abilities.
• Windows operating system knowledge.
• High School diploma or equivalent; associate's degree preferred.

Responsibilities

• Provide first and second-level technical support for desktop and database-related issues.
• Manage and maintain Microsoft Access databases, including troubleshooting and optimization.
• Write, modify, and optimize Access/SQL queries for reporting and data retrieval.
• Configure and troubleshoot ODBC connections between applications and data sources.
• Assist users with Access form design, macro creation, and data management.
• Document issues, resolutions, and create knowledge base articles.
• Perform regular database maintenance, and integrity checks.
• Collaborate with IT and business teams to understand data requirements.
• Train end-users on database tools and best practices.
• Monitor database performance and identify optimization opportunities.

Skills

Desktop IT support

Microsoft Access

Access/SQL

Database fundamentals

Troubleshooting

Documentation

Windows OS

Communication

Education

HS diploma or equivalent

Associate degree preferred

Tools

ODBC

SQL Server

MySQL

Job description

Viking Range is seeking a Database Support Specialist to provide hands-on desktop support with database management focused on Microsoft Access and SQL environments. You will bridge users and DBAs, ensuring smooth operations and productive end users.

The role requires 3+ years of desktop IT support, strong Access/SQL skills, and excellent problem-solving and communication abilities. On-site work in Buford, GA, with potential for growth in data management and reporting.