Access Specialist-FT

Metropolitan Library Commission Of Oklahoma County; Midwest City (OK); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health benefits

Flexible Spending Accounts

Vacation Leave

Sick leave

Holidays

Defined Contribution plan

Job summary

Metropolitan Library Commission Of Oklahoma County is seeking an Entry-level Access Specialist for the Midwest City Library. You will issue and receive library materials, help members locate items, manage accounts, and assist with self-service equipment.

The role requires working the published schedule, including some weekends and evenings, and 40 hours per week. High school completion and customer service experience are required.

Qualifications

• High School diploma or GED is required.
• One or more years of customer service experience.
• Experience with an automated circulation system is a plus.

Responsibilities

• Issue and receive library materials; locate books and materials; manage member accounts.
• Issue library cards and provide information about accounts and services.
• Assist with self-service equipment and technology; assist with basic collection maintenance.

Skills

Customer service

Education

High School diploma or GED

Job description

Job Details

Level: Entry

Job Location: Midwest City Library - Midwest City, OK 73110

Position Type: Full Time

Education Level: High School

Salary Range: $16.96 - $16.96

Hourly Travel Percentage: Negligible

JOB SUMMARY

Under the direction of the Access Manager, the Access Specialist assists members by issuing and receiving library materials, locating books and other materials, managing members’ library accounts, issuing library cards, providing information about library accounts and services, assisting with self-service equipment and technology, and assisting with basic collection maintenance.

This position will be assigned to the Midwest City Library located at 8143 E Reno Ave, Oklahoma City, OK 73110. The candidate should be available to work all hours the library is open, including some weekends and evenings. Current need requires availability to work Monday 8:00 am to 5:00 pm, Tuesday 12:00 pm to 9:00 pm, Wednesday 9:00 am to 6:00 pm, Thursday 8:00 am to 5:00 pm, Friday 8:00 am to 5:00 pm OR 9:00 am to 6:00 pm, working one Saturday 8:00 am to 5:00 pm, and one Sunday 12:00 pm to 6:00 pm each month. This is a full-time position working 40 hours per week. This position is not exempt from the federal Fair Labor Standards Act.

*Hours are subject to change based on the needs of the library.

Benefits

• Health benefits that include medical, dental, vision and prescription coverage paid in full for Employee-only coverage (Family coverage available)
• Flexible Spending Accounts
• Vacation Leave @ 8 hours per month
• Sick leave @ 8 hours per month
• Twelve paid holidays (subject to date of hire)
• Defined Contribution (retirement) plan where employee contributes 6% and is matched at 10% (required participation for full-time employees)

Qualifications

MINIMUM QUALIFICATIONS REQUIRED:

Education and Experience

• High School diploma or GED; and
• One or more years of customer service experience.

HIGHLY PREFERRED QUALIFICATIONS AND COMPETENCIES

• Experience with an automated circulation system.
• Strong desire to work with and help people.