Library Assistant

Recreation Centers Of Sun City West; Sun City West (AZ); On-site; USD 21,000 - 28,000; Part time

Job summary

Recreation Centers Of Sun City West is seeking a Library Assistant at RH Johnson Library in Sun City West, AZ. This part-time, day-shift role supports the Library Director by assisting patrons, handling transactions, and guiding volunteers in a fast-paced environment.

The ideal candidate will have an Associate’s degree or equivalent, strong computer skills, and excellent customer service. Duties include shelving, catalog updates, and helping plan programs while ensuring a welcoming atmosphere.

Qualifications

• Minimum 2-year degree or equivalent education.
• Experience with computers and library systems preferred.
• Strong communication and customer service skills required.

Responsibilities

• Assist patrons with inquiries and directing to resources.
• Supervise volunteers and coordinate schedules.
• Operate library software and handle transactions.
• shelve and organize materials, assist with check-in/check-out.

Skills

Customer service

Computer literacy

Communication

English proficiency

Education

Associate’s degree (A.A.) or equivalent

Tools

Library software

Job description

Job Details

Level: Entry

Job Location: RH Johnson Library - Sun City West, AZ 85375

Position Type: Part Time

Education Level: 2 Year Degree

Salary Range: $15.15 - $19.95 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Overview

The Library Assistant assists the Library Director in all aspects of running the library. This includes helping patrons, supervising volunteers, and performing technical library functions.

Essential Duties and Responsibilities

• Impeccable customer service and social perceptiveness to include the ability to evaluate customer satisfaction and responsiveness and pivot service as needed. Greet members and guests in a courteous and professional manner.
• Use of proprietary software. Must be comfortable with computers in general and computerized transactions in a time-sensitive, fast-paced environment.
• Instruct members in the use of computers, laptops, tablets, smartphones, eReaders, and other devices.
• Manage volunteer schedules and training.
• Assist in procedures for opening and closing the library.
• Ability to promote products to members, checkout library materials, and check‑in returned materials.
• Professional and efficient resolution handling complaints.
• Ability to multi‑task during the work shift.
• Sort and re‑shelve returned books, periodicals, and other library materials.
• Enter new members into the library database.
• Assist members in finding information and materials and answer questions they may have.
• Instruct members to utilize the library software to find, reserve, and renew materials.
• Answer the telephone, organize, and maintain files, and perform other clerical tasks such as operating a copier and fax machine.
• Punctual attendance and follow time‑clock procedures per company policy.
• Notify members of overdue materials and assess fines and fees for late, lost, or damaged materials.
• Select, order, receive, process, and maintain all library materials.
• Enter all library materials into the online library catalog and update records as necessary.
• Repair damaged materials.
• Assist with inventory of library materials to include selection, deselection, and presentation of materials.
• Act as an advisor and recommend reading or viewing material to members.
• Help plan and present special programs, such as Virtual Reality, author book talks, classes, story times, and outreach.
• Must be able to read, write, and verbally communicate in English.
• Any other duties as assigned.

Supervisory Responsibilities

This position supervises volunteers.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Sufficient training and education to demonstrate possession of required knowledge, skills, and qualifications are required.

• Associate’s degree (A.A.) or equivalent from a two‑year college or technical school; or one‑year related experience and/or training in a library setting; or an equivalent combination of education and experience.
• Previous experience with computer input and labeling.

Physical Demands and Mental Demands

Work is conducted in a dynamic, fast‑paced office setting with moderate level noise. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The following are representative illustrations of requirements: sitting or standing for extended periods of time primarily in an office setting but at times in off‑site locations to and from their assigned work area. On occasion, the individual may be required to lift up to 50 pounds independently and occasionally lift and/or move up to 100 pounds with assistance.

Work involves walking, talking, hearing, using hands to handle, feel, or operate objects and tools to include computers and office equipment. Vision abilities include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job.

The noise level in the work environment can be moderate.

Work is expected to be performed in venues that are both indoors and outdoors.

Must have the ability to perform the essential job duties with or without reasonable accommodation.